Privacy policy

Last updated: [DATE]

Who we are

Jalaram Driving School & Consultancy operates driving training and RTO consultancy services from two branches in Ahmedabad, Gujarat, and the website at jalaramdrivingschool.com. In this policy, "we" and "us" mean Jalaram Driving School & Consultancy.

What information we collect

We collect only what we need in order to provide the service you've asked for:

• Contact details — your name, mobile number and email address, when you submit an enquiry, book a class, or message us on WhatsApp.
• Documents you send us — for licence and RTO work, this may include identity, address and age proof, photographs, and vehicle documents.
• Course records — which course you enrolled in, session attendance and payment records.
• Basic website analytics — pages visited and general usage data, if analytics are enabled on this site.

How we use it

We use your information to:

• Respond to your enquiry and arrange your class or service
• Prepare and file applications with the Regional Transport Office on your behalf
• Keep you updated on the progress of your course or application
• Maintain our own accounting and business records
• Comply with legal and regulatory obligations

We do not sell your personal information, and we do not share your mobile number with third-party marketers.

Who we share it with

We share information only where it's necessary:

• With the Regional Transport Office and related government authorities, to process your application
• With insurers or financial institutions, only where you have specifically asked us to arrange a policy or investment on your behalf
• Where we are required to do so by law

How long we keep it

We keep your information for as long as needed to provide the service and to meet our legal, tax and accounting obligations. Documents relating to completed RTO applications are retained in line with applicable record-keeping requirements and then securely disposed of.

How we protect it

We take reasonable steps to protect the information you give us, including restricting access to staff who need it to do their job. Please note that no method of transmission over the internet is completely secure — if you send us documents over WhatsApp or email, you do so understanding that limitation.

Cookies and analytics

This website may use cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser settings; the site will continue to work.

Your choices

You can, at any time:

• Ask us what information we hold about you
• Ask us to correct anything that's wrong
• Ask us to delete your information, where we're not legally required to keep it
• Ask us to stop sending you promotional messages

Just call or email us using the details below.

Children

Our services are intended for people who meet the minimum legal age for the licence class they're applying for. Where an applicant is a minor, we deal with a parent or guardian.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.

Contact us